Contact Support

1. The fastest way to contact our support team is by using the chat box within the bottom right of this page.

Our support team will reply immediately if they are online.

If our support team are offline, please send a message through the chat box and our team will follow up with you within 24 hours.

2. Another option is to contact us by FB messenger.

Please note: This method of communication can take longer, as there is less support staff operating our Facebook Page.

Account Registration Issues

The following information resolves the majority of support tickets connected to account access.

1 – Account Access 

An automated message with register and login links are sent to the email address used during your purchase.
Please make sure to check the email address used and also double check your promotional folder and Spam folder.

2 – Account Registration – Incorrect Email Used During Purchase

Our support team has the ability to check if a customer has registered an account. If a customer has not registered an account, our support team manually send the customer a message within 24 hours of purchase.

If you have not gained access to your membership account and have not received a follow-up email from our support team. You may have used an incorrect email address during your purchase. All you need to do is contact our support team and we will send you the required login information.

Subscription Cancellations.

You can stop your subscription at any time, by sending in a cancellation request.

Please use our subscription cancellation form by going to https://wiccamagazine.net/subscription-cancellations or by Clicking Here

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